One of the platforms that we support is Apple's OSX. 

To provide remote support, follow these instructions:
1. Download installer here
2. Begin installation by placing installer on Applications folder
3. Copy and Paste the text below when asked:

SWEwRk83U3BkNHJRaUJvX211cjNpd3wxMDYwODR8MzUxNDI=

4. If no text is visible, then contact us to organise an account for support of your OSX machines.